Shipping policy
Loom Jewels – Delivery Information
At Loom Jewels, every order is packed with care — from our facility to your doorstep. Whether you’ve ordered rings, bracelets, or other jewelry pieces, we do our best to ensure your order arrives safely, securely, and ready to wear or gift.
🚚 Delivery Options & Shipping Costs
Shipping fees are calculated automatically at checkout based on your location and the size or weight of your order.
- Standard Delivery: ~4 working days
- Express Delivery: ~3 working days
- Priority Delivery: ~2 working days
📍 Delivery times may vary for remote or rural locations.
📦 Packaging & Handling
Every Loom Jewels order is:
- Carefully packed using protective materials to help prevent transit damage
- Securely sealed to keep items safe and presentable on arrival
- Handled with care to ensure your jewelry arrives in excellent condition
🎁 Sending a gift?
You may be able to add a personalized message or choose gift-style packaging at checkout, where available.
Orders containing multiple items may be shipped together unless requested otherwise.
🚛 Logistics Method
All orders are shipped via trusted third-party logistics providers such as DHL, FedEx, UPS, and other regional delivery partners.
Delivery may be completed through international shipping services or local last-mile delivery companies, depending on your destination.
📅 Delivery Schedule
Delivery Days: Monday to Friday
No Deliveries: Saturdays, Sundays, or public holidays
Order Cut-Off Time
- Orders placed before 1:00 PM ship the same business day
- Orders placed after 1:00 PM ship the next business day
⚠️ Important Notes
- Remote Areas: Additional delivery time or extra charges may apply
- Missed Deliveries: Redelivery charges may apply if delivery attempts are unsuccessful
- Damaged or Incorrect Items: Please contact us within 48 hours of delivery and include clear photos so we can review and resolve the issue promptly
📦 Track Your Order
Once your order has shipped, you’ll receive a tracking link by email or SMS so you can monitor delivery in real time.
💬 Need Assistance?
Have questions about shipping or need a custom delivery request?
Please visit our Contact Us page, and our team will help make sure your Loom Jewels delivery is smooth from start to finish.